Online Training Options for Merchants

Training programs focused on fraud mitigation, payment optimization and risk management in the CNP channel.

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The Fraud Practice offers a catalog of 40+ individual training courses geared towards different job roles and functions within a business that operates in the Customer Not Present channel. The following courses are most pertinent to merchants selling online or over the phone as they focus payments, risk and fraud prevention for the CNP channel.

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Making sales in the CNP channel is far different than the Brick-and-Mortar environment, and especially in terms of payment methods and fraud risks. The following courses are geared towards businesses selling goods and services in the eCommerce or MOTO (Mail-Order-Telephone-Order) channels. Courses focus on subjects such as ePayment methods, CNP fraud and fraud prevention techniques, how to design a fraud solution and shop for vendors, chargeback management, as well as issues related to tax and compliance with eCommerce payments.