A training course providing an introduction to the world of eCommerce payments including an overview of the main eCommerce payment options that exist today, why businesses use alternative payments, how eCommerce payment options are grouped, as well as providing example providers, mind share, market share, and the major players. This training session also includes The Fraud Practice's Guide to Alternative Payments White Paper.

 

This course was last updated in June, 2019 to reflect changes in the alternative payments landscape and to include the most recent estimates and forecasts for eCommerce retail growth and the market share of different alternative payment methods in various regions and countries. This includes recent consolidation and rebranding of specific alternative payment providers as well as eCommerce volume and market share estimates from year-end 2018 and forecasts through 2022. Now offered in HTML5 and compatible with all mobile devices.

Course Access: Unrestricted

 

Course Availability: Online, In-House and Webinar

 

Prerequisites: This is considered an Introductory level course and requires no previous knowledge or training on the subject matter.

 

The Fraud Practice's Online Portal and Training Courses:

• Available On Demand 24x7
• Fast, Reliable Online Presentation
• SCORM Compliant
• Includes Course Syllabus
• Includes Course Lessons & Quizzes
• Includes Final Exam
• Course Completion Certificate

As an eCommerce merchant or professional you need to be well versed in the options, capabilities and limitations of payment options you can make available to your customers. Doing business online means you have the capability to accept payments, but being able to accept payments isn’t enough. You also need to make sure the payment options you make available are the right payment types your customers will demand, if you want to maximize your potential for sales conversion in the online channel.

 

Key Concepts Covered:

• Customer Payment Preferences
• Bank Transfers & Direct Debit
• Credit Term Alternatives
• Advertising Alternatives
• Regional Payment Support
• Payment Aggregators
• Cash Alternatives
• Mobile eCommerce Payments

After completing this course you should be able to answer and discuss the following questions:

1. What are the possible ways consumers can pay for their purchases online and how are consumer online purchasing preferences changing?
2. What is the market opportunity and eCommerce volume across different regions and some of the largest eCommerce markets or countries?
3. How are eCommerce payment options grouped and what are the respective mind shares and market shares of these groups?
4. Who are some of the major players in the alternative payments space, what groups do they fall under and what markets do they serve?

Expected time to complete training: 150-180 minutes (includes quizzes and exam)

 

Course Applicability:

• Payment Types: Cards, Direct Debit/ACH, eWallets, Mobile, Cash Alternatives, Credit Term Payments
• Channels: Customer Not Present / eCommerce
• Regions: North America, Europe, APAC
• Level of Difficulty: Beginner

Training Objectives:

1.  Gain a basic understanding of the many ways consumers can pay for their purchases online and the volume or market share across these payment types globally.
2. Understand the differences in eCommerce payment preferences across the largest eCommerce markets.
3. Identify the eCommerce alternative payment methods and how they are categorized.
4. Discuss the major alternative payment providers that exist today, how they are grouped, their mind share and their market share.