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Introduction to Fraud Manual Review Tools

Provides methods for how to authenticate and verify a consumer’s name, address, phone and email online along with demonstrations and examples of how to perform manual reviews using free and low cost online sources.


We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn't on the topic you expected, or it wasn't advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.

Manual Review Tools

  • Doing business online means you really don’t get to see your customer, and even when you get paid by your customer you are still at risk that your payment processor may take the money back if it ends up your customer was really a fraudster. The one fraud prevention technique any seller can perform, regardless of size or technical capability, is the manual review. Knowing what and how to perform a strong manual review will give you more confidence in accepting and converting more sales online and over the telephone.


    This course was last updated in July, 2017Now offered in HTML5 and compatible with all mobile devices.


B. Holmes, eCommerce Certified Fraud Professional

For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.

E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide

The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.

T. Hornbaker, eCommerce Certified Fraud Professional

With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.

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