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 Introduction to eCommerce Fraud Fundamentals 

This fundamentals course provides participants with foundation level knowledge about the theories, best practices and terminology surrounding electronic payment fraud. It is presented in a standard format covering the history of eCommerce Fraud, consumer fraud, merchant fraud, fraudster motivation, fraud trends, identity verification and phishing.


We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn't on the topic you expected, or it wasn't advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.

eCommerce Fraud Fundamentals

  • When selling in the online channel, how do you know that your customers are who they say are? How do you know if the payments they are making to you, using credit cards or ACH, are good? Fraud is on the rise, and with a tough economy and the abundance of malware in the market today it is only a matter of time before your company becomes a target.


    This course was last updated in February, 2019 to include updated statistics and discussions around trends regarding data breaches, phishing, spear phishing and other forms of fraud. HTML5 - compatible with all browsers and mobile devices.


B. Holmes, eCommerce Certified Fraud Professional

For a merchant starting business, if they know about these training programs it would save them a lot of trouble down the road. Unfortunately many don’t learn about fraud until it is too late.

E. Dietrich, VP Global Fraud Prevention Risk Services, ACI Worldwide

The training program is fantastic. You don’t have to download anything, it runs quickly and easily right on your web browser. You can pause and go back to write down or review information, play and navigate through the lessons seamlessly.

T. Hornbaker, eCommerce Certified Fraud Professional

With my experience I thought I would breeze through the training program with no problem, but I’m finding myself challenged in some aspects and learning things I haven’t seen before.

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