MasterCard Chargeback Reason Codes
MasterCard Chargeback Reason Codes
MasterCard Reason Codes
MasterCard Reason Codes
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
Fraud Related Chargeback Reason Codes
Fraud Related Chargeback Reason Codes
New & Recently Updated Training Courses
Continually adding new training courses to keep pace with the rapidly growing payments and fraud space. The Fraud Practice is constantly working on new training courses to continue to build out our training catalog. New payment methods, new fraud prevention tools and techniques, as well as new types of fraud schemes and attacks are popping up all of the time. As a payment or fraud professional it is crucial to keep up with ways consumers are making payments, what fraudsters are doing, and the new tools and techniques to prevent fraud.
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The latest training course discusses phishing and spear phishing in detail, including techniques, technologies and methods for detecting, preventing, containing and remediating this activity.
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Two other recent additions to The Fraud Practice's online training catalog are courses in our Management and Leadership series focused on building and maintaining fraud and security teams. The Building and Managing High Performing Risk Teams online training course discusses different methodologies and approaches for leading teams and directing resources. Following on with more information is the Managing Risk Teams to Deliver with Speed course, which focuses on how to organize, plan and allocate risk management teams and resources so they can quickly mobilize and remediate fraud attacks and other threats.
Recently Updated Training Courses
Newest Training Courses
Fraud and payments are constantly evolving, which is why we strive to keep our current training programs up-to-date with today's trends. That is just the reality of the market: payment methods and payment preferences are always changing, while fraudsters continue to alter attacks and find new exploits. When one type of fraud scheme is stopped fraudsters don't retire, they come up with another. This is a dynamic industry, and our training courses are continually reviewed and updated to keep up. Here are some of the training programs that have been updated recently:
Last Updated: July 2020
What's changed? Updated discussion around recognizing high risk merchant signals related to true fraud and collusion, chargeback and return risk, identity theft, account takeover and more. HTML5 - compatible with all browsers and mobile devices. This course provides 1 CPE Credit Hour.
Last Updated: May 2020
What's changed? Updates include an added discussion on the use of fluid thresholds for determining risk as well as an updated overview of the vendors servicing the custom modeling and analytics space. HTML5 - compatible with all browsers and mobile devices. This course provides 2 CPE Credit Hours.
Last Updated: April 2020
What's changed? This course was updated in its entirety and renamed to reflect the evolved consumer authentication programs known as EMV 3DS or 3-DS 2.0, as well as the SCA requirements related to PSD2 in Europe and other mandates around the globe. Updates include new discussions around SCA (Strong Consumer Authentication), 2FA (two-factor authentication) and 3-DS 2.0, as well as new best practice recommendations related to implementing EMV 3DS. 3-DS 2.0 and SCA mandates are discussed including when they do and do not apply in Europe, Australia, Asia, Africa and Latin America. HTML5 - compatible with all browsers and mobile devices.
Last Updated: March 2020
What's changed? Includes updated figures and forecasts around eCommerce sales, payment card ownership, smartphone penetration and more. An updated discussion around GDPR was also added. HTML5 - compatible with all browsers and mobile devices.
Last Updated: March 2020
What's changed? Includes updated figures and forecasts around eCommerce sales, payment card ownership, smartphone penetration and more. An updated discussion around GDPR was also added. HTML5 - compatible with all browsers and mobile devices.
Last Updated: March 2020
What's changed? Includes updated figures and forecasts around eCommerce sales, payment card ownership, smartphone penetration and more. An updated discussion around GDPR was also added. HTML5 - compatible with all browsers and mobile devices.
Last Updated: March 2020
What's changed? Includes updated figures and forecasts around eCommerce sales, payment card ownership, smartphone penetration and more. An updated discussion around GDPR was also added. HTML5 - compatible with all browsers and mobile devices.
Last Updated: January 2020
What's changed? Updates include recent payment provider volume data and an updated discussion on the third party providers that support credit term payments in the United States and Europe. HTML5 - compatible with all browsers and mobile devices.
High Quality Training
We provide the highest quality professionally created and presented courses and Certification Tracks which are available on multiple platforms from anywhere in the world based on your schedule through our online training portal.