MasterCard Chargeback Reason Codes
MasterCard Chargeback Reason Codes
MasterCard Reason Codes
MasterCard Reason Codes
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
MasterCard uses four-digit numbers for their chargeback reason codes, each beginning with 48 as the first two digits. Some acquirers, processors or PSPs may just provide the last two digits of the reason code in their data reporting, as that is all that is needed to distinguish between the reason codes and recognize the chargeback description.
MasterCard eliminated some reason codes while condensing or combining others in 2016. There are now 19 different reason codes and while MasterCard does not group or categorize these in a way like Visa disputes, we have organized these into four similar groups below.
Fraud Related Chargeback Reason Codes
Fraud Related Chargeback Reason Codes
CNP Training Offered by:
The Fraud Practice
Training Options
Experienced Instructors
The Fraud Practice provides consulting services, training and research on eCommerce payments, fraud prevention and credit granting. Businesses throughout the world rely on The Fraud Practice to help them build and manage their fraud and risk prevention strategies.
Drawing from over 20 years experience in eCommerce and 17 experience in fraud prevention, The Fraud Practice has created a diverse catalog of online training courses and Certification Tracks. Covering a variety of subject matters these training programs are geared toward specific job roles and functions.
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View all of our training courses and Certification programs available online in the Training Catalog.
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Offering in-house, webinar and online training options - so you can access training on your schedule.
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Most of our courses count toward fraud related CPE (continuing professional education) credits for maintaining CFE credentials with the Association of Certified Fraud Examiners
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We can build a custom career path to train your fraud and customer service teams.
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Over 40 courses along with 7 Merchant Certification Tracks, 4 Acquirer Certification Tracks and 4 Service Provider Certification Tracks.
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Online payment training, online fraud training, CNP payments, fraud prevention planning, fraud tools and techniques, eIdentity, sales conversion, compliance, tax and many more subjects.
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You can setup a facilitator to track the progress of your team or company during their training and certification.
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Multiple payment options, pay online, or request to setup an account to be invoiced as you use the training portal
Our Online Training Portal
Through our online training portal you are able to access course lessons, quizzes and exams 24/7 and on your schedule. The online training portal is our web based system for attending lessons, downloading course materials as well as taking course quizzes and exams.
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As you complete courses lessons or multiple courses as part of a Certification Track, your progress and grades are maintained through the system. Courses are broken down into 10 to 20 minute sessions which can be taken one lesson at a time with the progress maintained. Additionally, a lesson can be stopped and our online training portal offers fast and reliable online presentation.
Click below to view a sample of the training portal learning environment (account required)
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David Montague, is the Founder of the Fraud Practice with over 20 years experience in eCommerce and 17 years in Fraud Prevention. He is a recognized professional speaker who has been featured at conferences worldwide.
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Mr. Montague is a published author, having written "Fraud Prevention Techniques For Credit Card Fraud" (published 2004) and “Essentials of Online Payment Security and Fraud Prevention (published 2010).
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Justin McDonald, is a Senior Risk Management Consultant with over 9 years of experience in eCommerce and payment risk management, working directly with merchants, payment and risk vendors as well as private equity firms in the industry.
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Mr. McDonald has spoken and presented report findings at events including the MRC and CNP Expo. In addition to being the lead instructor for many of The Fraud Practice's training courses, Mr. McDonald is an adjunct instructor of economics at State College of Florida.