Optimizing the payment methods offered in the CNP channel can increase sales and conversion. Knowing your customer base and their payment preferences is an important part of doing business online. There are many payment methods available in the online channel, from traditional credit card payments to a plethora of alternative payment options, but each of these payment methods comes with their own sets of benefits, costs and risks. The following set of online training courses from The Fraud Practice are specifically focused on understanding, selecting and offering different eCommerce payment methods.

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The Introduction to eCommerce Credit Card Payments course is a fundamentals session defining the players, process flows, concepts and terminology associated with processing credit card payments. Although credit cards are the preferred eCommerce payment method in many countries, alternative payment methods make up a significant portion of eCommerce volume and must be considered as well. There are many alternative payment options for merchants and consumers to choose from, and The Fraud Practice offers courses providing an overview of the payment process flow, parties involved, benefits and risk considerations for several eCommerce alternative payment methods. ACH and online bank account based payments are a low cost payment method ideal for many verticals, such as with recurring billing. But as discussed in the Introduction to ACH Payments training course, there are fraud risks and bad debt risks to consider when adding this payment method.